

Microsoft Teams is a business tool and meant for collaboration in an organisational context. Now that we have had to move all therapy online, we found a functionality gap in the software: the option to use this for group sessions, either multiple therapists seeing one client, or sessions with one therapist and several clients.Īfter discussing various options we agreed to make Teams temporarily available for this purpose, so our therapists can finalise the existing group therapies, and perhaps even start new ones.

Some people loved it, and saw the benefits for both client and therapist (no need to travel for both parties, client being in their own environment, connection with the client registration systems), others said they needed the face-to-face meetings to be able to provide real help. Our dedicated (non-Microsoft) software for helping our clients online was just (=before COVID-19) being rolled out with various amounts of success. Our health care organization has gone a step further in using Teams. To see who can do what, please check out my post “ The importance of being Organizer” and look at/download the “who can do what” sheet.

The roles in Teams meetings, especially for the Organizer, are changing constantly.
